Privacy Policy

Texora SIA

Krišjāņa Barona iela 40, Jelgava LV-3001, Latvia

Email: sales@texora.eu

Last updated: April 2026

1. Who We Are

Texora SIA is a manufacturer of textile lifting slings, height safety equipment and technical webbings, registered in Latvia. We operate the website www.all-slings.com (the "Site"). For the purposes of the General Data Protection Regulation (GDPR) and applicable EU data protection law, Texora SIA is the data controller.

2. What Data We Collect

We collect personal data only when you voluntarily provide it to us. This occurs in the following circumstances:

•       Contact form submissions: your name, email address and the content of your message.

•       Order placement: name, delivery address, email address and payment information (processed securely via Shopify Payments).

•       Account registration: name and email address if you choose to create an account.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

•       To respond to enquiries submitted via the contact form.

•       To process and fulfil orders placed through the Site.

•       To manage customer accounts.

•       To comply with our legal obligations.

4. Legal Basis for Processing

We process your personal data on the following legal bases under GDPR Article 6:

•       Contract performance (Art. 6(1)(b)): processing necessary to fulfil an order or respond to a pre-contractual request.

•       Legitimate interests (Art. 6(1)(f)): responding to contact form enquiries and improving the Site.

•       Legal obligation (Art. 6(1)(c)): where processing is required to comply with applicable law.

5. Data Retention

We retain personal data only for as long as is necessary for the purposes set out in this policy. Contact form data is retained for up to 12 months. Order data is retained for a minimum of 7 years in accordance with Latvian accounting and tax law. You may request deletion of your data at any time (see Section 7).

6. Sharing Your Data

We do not sell your personal data. We may share data with the following third parties where necessary:

•       Shopify Inc.: our e-commerce platform provider, which processes data on our behalf under a data processing agreement.

•       Delivery and logistics partners: solely for the purpose of fulfilling your order.

•       Regulatory authorities: where required by law.

7. Your Rights

Under GDPR, you have the following rights in relation to your personal data:

•       Right of access: to request a copy of the data we hold about you.

•       Right to rectification: to request correction of inaccurate data.

•       Right to erasure: to request deletion of your data, subject to legal retention obligations.

•       Right to restrict processing: to request that we limit how we use your data.

•       Right to data portability: to receive your data in a structured, machine-readable format.

•       Right to object: to object to processing based on legitimate interests.

To exercise any of these rights, please contact us at sales@texora.eu. We will respond within 30 days.

8. Cookies

Our Site uses cookies to support essential functions such as shopping cart operation and language preferences. By using the Site, you consent to the use of essential cookies. For further information please refer to our Cookie Policy.

9. International Transfers

Texora SIA is based in Latvia, an EU member state. Where data is transferred outside the European Economic Area (for example, to Shopify servers), such transfers are made under appropriate safeguards including Standard Contractual Clauses approved by the European Commission.

10. Complaints

If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the Latvian Data State Inspectorate (Datu valsts inspekcija), the supervisory authority for data protection in Latvia. Contact details are available at www.dvi.gov.lv.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

12. Contact

For any questions about this Privacy Policy or how we handle your data, please contact us:

Texora SIA

Krišjāņa Barona iela 40, Jelgava LV-3001, Latvia

Email: sales@texora.eu